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Hospital apologises over elderly patient care

Posted in: Medical Negligence 

The Galloway Community Hospital has apologised after health inspectors raised concerns about the standard of care provided for elderly patients. Healthcare Improvement Scotland (HIS) carried out inspections at the hospital in November 2014 and January of this year, and said that very few improvements had been made in-between visits.  Following the November inspection, an action plan had been put in place, but inspectors said they failed to find “significant improvements” in January.

The inspections were carried out as part of a nationwide programme to examine the standards of care provided to the elderly requiring acute treatment. The head of quality of care with HIS, Jacqui Macrae, said that issues were identified with patient documentation, leadership, and management. They said:

“A lack of willingness from medical staff to ensure that patients had the capacity to consent to treatment”.

“we have much work to do”

Ms Macrae requested NHS Dumfries and Galloway to carry out an internal review of all patients in one of their hospital wards, as well as producing an action plan. However, when the inspectors returned, improvements were almost undetectable. They have since been issued with 26 areas for improvement, which must be addressed as a matter of priority.

The trust in charge of the hospital, NHS Dumfries and Galloway, has apologised for the poor standards of care. NHS Dumfries and Galloway’s Chief Executive, Jeff Ace, said:

“…it is clear that we have much work to do to improve the consistency of record keeping, care planning and delivery of best care practice to patients with degrees of confusion or dementia.”

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